Terms & Conditions
Terms & Conditions
Following terms are integral to buying contract of the products offered by TallStreet - the Seller: TallStreet Andrzej Ucher ul. Rymera 161 44-310 Radlin NIP 647 242 48 45
Selling takes place on the Internet website between Customer and TallStreet, later called Seller.
Every customer at TallStreet is obliged to read and accept the following terms and conditions before purchase.
II. Sales object
All products offered at TallStreet are new and free of defects.
All prices are presented in following currencies: PLN (main currency, for domestic orders only) and additional currencies: CZK and EUR. Prices are free of additional taxes. Prices do not include shipping costs. Prices displayed in additional currencies are based on current exchange rate set by Seller and may change depending on the exchange rate.
Possible payment methods are:
bank transfer in advance on account of the Seller
cash on delivery (when recieving ordered items) - only for domestic orders.
For orders from the Euro-Zone we accept only payments in EUR (according to prices given in Euro) transfered to the bank account given in order details.
We accept payments only in the same currency as the order currency (example: for orders in PLN we accept only payments to our PLN bank account).
Seller is not responsible for inacurate data given at account registration or ordering by the customer.
By accepting this terms the customer accepts receiving electronic invoices for orders.
III. Order realization
Registering an account for the customer equals:
accepting to save personal data at TallStreet database and processing it according to act 29.09.1997 O ochronie danych osobowych (Dz. U. nr 133 poz. 883 ze zm.). The data will be used only for:
informing about new products and offers at TallStreet, if newsletter subscription has been accepted.
accepting following terms and conditions.
Customer can change or delete his personal data. Customer will be notified about changes in terms and conditions via e-mail given at registration.
New orders are valid for 10 days. If payment will not be received during that period order will be cancelled. Order confirmation will be send automatically to customers e-mail address.
Delivery is possible on the territory of Republic of Poland and other chosen European Union countries.
Possible delivery methods (DPD Courier, GLS Courier and InPost) will be given appropriately to the customer's address and can be selected while ordering.
Delivery costs are given before order confirmation. If the chosen payment method and delivery method will not match, delivery cost will be corrected by the Seller.
We ship order within 1-6 workdays after receiving the payment or after order confirmation (if cash on delivery was selected).
When receiving the order using a courier, customer is obliged to sign the receipt on delivery. It states that customer has no reservations to the received package condition and it transfers ownership of the package to the customer.
If any damages that could have resulted during the delivery will occur, we recommend contacting TallStreet at email@example.com within 24 hours.
Customer can always return ordered items within 100 days from receiving the order, as long as they haven't been used, stained, worn and their worth hasn't been lowered. We recommend notifiyng us with an e-mail message at firstname.lastname@example.org before you send back the ordered products. You can send clothes back by yourself or we can send our courier to pick up your order - please contact us for details.
Costs of the returned products together with order delivery costs will be returned within 14 days from receiving the returned items, using bank transfer on customer's bank account. Therefor we recommend sending us an e-mail message with account number and details.
Order withdrawal is also possible using attached return form at http://tallstreet.pl/oswiadczenie.pdf
Return is not possible when the product has been modified according to the will of the customer.
Returning products have to be send back at TallStreet within 14 days after notifying the seller about order withdrawal. Returned products has to be unchanged and in new condition, without damages.
Customer is responsible for return shipping both when returning or exchanging clothes. Return shipping costs are non-refundable. Returns address is: TallStreet Andrzej Ucher Istebna Centrum 91b 43-470 Istebna, Poland
Customer can exchange products for different size or model when available.
To exchange items please notify us with an e-mail message at email@example.com providing order ID and information about desired exchange. In reply we will give you all the needed instructions.
After we confirm the availability for exchange we can send our courier to pick up your order or please send items back at: TallStreet Andrzej Ucher Istebna Centrum 91b 43-470 Istebna, Poland.
After we receive the products for exchange we will notify the customer with an e-mail and proceed with the exchange.
Customer is responsible for return shipping both when returning or exchanging clothes. Return shipping costs are non-refundable. Shipping products after exchange back to the customer is free of charge (for customers in Poland).
Every customer is entitled to make a complaint and return products.
If any defects or faults occur even when product has been handled according to care instructions please contact us. We recommend e-mail contact at firstname.lastname@example.org.
After consideration of the complaiment message customer will receive further instructions regarding return and refund.
Complained products after consideration should be send to: TallStreet Andrzej Ucher, Istebna Centrum 91b 43-470 Istebna, Poland.
VIII. Sizes, tailoring, size adjustment
Size values given in product descriptions are measured on flat clothes and can vary up to 3% from the received product.
TallStreet offers tailoring as an additional service. In order to use it please select available services before adding products to cart and write tailoring instructions (narrowing/shortening in cm) in order comment/additional informations. Tailoring availability will be additionally confirmed by TallStreet via e-mail.
Additional services such as tailoring are available only for payment in advance. Additional services extend order realization up to 3 workdays. Modified clothes can't be returned.
For orders before 24.12.2014 see:
Regulamin Sprzedaży obowiązujący do 24.12.2014